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Improving the Ericsson Design System : A comparison of best practices in industry software and web development design systems

by Niclas Lund

Institution: KTH
Department: Learning
Degree:
Year: 2022
Keywords: Design system; design principle; software development; Designsystem; designprincip; mjukvaruutveckling; Other Engineering and Technologies; Annan teknik; Educational Sciences; Utbildningsvetenskap
Posted: 3/25/2025
Record ID: 2269126
Full text PDF: http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-310472


Abstract

As part of a push for renewal by radio and communications-based company Ericsson, the company launched a new brand identity called Brand 2.0 and began to construct the Ericsson Design System (EDS), a toolbox of digital design and development resources. The purpose of the EDS is to streamline and speed up the design and development process, help maintain consistency in design across products and improve communication between teams. This study aims to find potential areas for improvement of the EDS. To accomplish this, we compare the Ericsson Design System to the best practices of what makes an effective design system, as well as compare it to other companies’ publicly available design systems. To make this comparison, we performed an expert evaluation of the EDS and conducted interviews with Ericsson employees with experience with the design system to understand its strengths and weaknesses. The study found that the EDS is well suited for developers using the supported platform, but lacks some big-picture support for designers. System adoption would benefit from a push for political support within Ericsson. Som del av en förnyelseprocess på kommunikationsföretaget Ericsson så lanserade företaget en ny varumärkesidentitet kallad Brand 2.0, och påbörjade konstruktionen av Ericsson Design System (EDS), en samling av digitala design- och utvecklingsresurser. EDS syfte är att understödja kommunikation, effektivisera design- och utvecklingsprocesser för mjukvaruprodukter, samt bidra till en mer konsekvent design mellan olika produkter inom bolaget.Denna studie utvärderar Ericsson Design System med syftet att finna förbättringsmöjligheter för systemet. För att uppfylla detta syfte gjordes en jämförelse med industribeprövad praxis för vad som gör ett effektivt designsystem, samt en jämförelse med designsystem från andra aktörer. För att göra denna jämförelse utfördes en expertanalys samt en intervjustudie som hämtade data från befintliga användare av Ericsson Design System. Studiens resultat visar att EDS är väl anpassat till att stödja utvecklare som använder den avsedda plattformen, men saknar visst stöd för designers, och att systemets användning skulle kunna breddas om det hade ett starkare strukturellt stöd i Ericssons internpolitik.

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